A real testament to the value of a machine tool dealer’s service and machines is when a customer returns to buy again.  After previously purchasing a SPINNER U-620 from iCNC, Advanced Aerospace decided to take a fresh look at what the machine tool market had to offer.  With the criteria that their new CNC lathe must deliver the best value for money, the SPINNER TC400-52-MC found its way to the top of Advanced Aerospace ‘s list once again.

When I did a comparison on all of the machines based off the cost ratio I found that iCNC was the best value for money. Plus for the critical C-axis iCNC was the best value for money when compared to the other machines.

When Machine Shop Manager, Mike Sexton, was asked about the driving factors and critical requirements behind the search for a CNC lathe he stated the following:   “We had already purchased a SPINNER U-620 in the past, however we began looking for a CNC lathe after we decided that we could obtain substantial economic benefits by purchasing a lathe that held the programs within. This would mean easy pull-up, material cut to the right lengths and ease of manufacturing for our standard components.”

“We had the opportunity to look at a few machines, which we did, and we found that some were compatible with our requirements and some weren’t. A  C-axis was quite critical and we wouldn’t have ordered a machine without one because 75% of the turning work that goes through our manufacturing process has a subsequent operation which needs either milling, drilling or tapping. A C-axis was always going to be of great benefit to us as we wanted to relieve our machining centre of some of its work load. I started the search by taking a fresh look at the market. While all the other machines had decent attributes I felt that the SPINNER – TC400-52-MC was a good sturdy machine whose size suited our capacity and it had the C-axis. Plus the price was right!”

As for the service, you cannot beat it!

“When I did a comparison on all of the machines based off the cost ratio I found that iCNC was the best value for money. Plus for the critical C-axis iCNC was the best value for money when compared to the other machines. So we went ahead and bought the SPINNER – TC400-52-MC.” The SPINNER TC400-52-MC has been installed and running at Advanced Aerospace now for five months.

When asked about the controller, accuracy of the machine, and customer service aspect he stated:” The Siemens Controller is good and very user friendly. My experience has been with other systems originally, however it’s the same old story; if you have a different system you just learn the basics first and then you learn as you go. We machined 316 Stainless and 2205 Billets and I have found that the accuracy of the TC400 is great. If you set the tools properly you should get a great finish first time. It’s been very reliable and from programming, to running, to getting a job off, there have been no bottlenecks.

If we have a problem – it might be our problem or a machine problem – all I do is call Craig and he is there. I have never had to wait for anything and service is major for us. If we had to sit around and wait we would lose a lot of money as we would not be manufacturing wanted product. Overall I’m very happy with our purchase from iCNC.”

 

© Copyright 2016 iCNC Ltd. All rights reserved. Powered by WordPress